Patient Experience

What To Expect During Your Time with Us

patient_experience

How the Patient Experience at the Lung Institute is Different

At the Lung Institute, we take a patient-centric approach to the treatment experience. We differentiate ourselves from other healthcare providers by employing patient care coordinators, or highly trained individuals that act as the patient’s guide throughout his or her treatment program.

Our patient care coordinators are available to answer any questions that current or potential patients have about our cellular therapy options for lung disease. From the moment you contact our office, through treatment and follow-up care, your patient care coordinator will be your dedicated touchstone ensuring that you are fully informed and comfortable. The process has been designed by our physicians and administrative staff to bring the utmost ease and assurance to all of our patients throughout their time at the Lung Institute.

Step 1: Initial Contact

From the moment you contact the Lung Institute, one of our patient care coordinators will answer questions and learn about you and your medical condition. Once you decide that our treatment option is something you would be interested in pursuing, your dedicated patient care coordinator will arrange a free consultation at your convenience.

Step 2: Consultation

Patient consultations typically take place in office, but they can also be conducted over the phone. During this time, your overseeing physician will ask a series of medical questions to determine your candidacy for treatment. Once you have been verified as a candidate, your Lung Institute physician will outline a personalized treatment plan for you. At this time, you may be given a brief physical and may be asked to contact your general practitioner and/or pulmonologist to provide previous test results. You will then book your appointment for treatment with the Lung Institute administrative staff.

Step 3: The Procedure

All cellular therapies are performed on an outpatient basis in the Lung Institute office. The entire treatment process takes place in three to four hours over the course of two days. On the first day of the cellular therapy, you will have an opportunity for further discussion, including being taken step-by-step through the process with your physician.

The cells are then harvested, isolated and re-administered into the body intravenously. Once the cells are re-inserted into the patient’s body, they may travel to the source of damage in the lungs and cue the pathways that aid in the promotion of healthy lung tissue.

Upon the completion of the cellular therapy, your physician will go over at-home care and have you schedule a follow-up appointment with the Lung Institute administrative staff. You will be advised to relax for the next few weeks, as your body will be undergoing an accelerated healing process. You will receive follow-up calls two weeks, three months and six months following your treatment. The patient is encouraged to return for a follow-up appointment either at the Lung Institute or with their pulmonologist at their three-month mark.

Step 4: Post-procedure Care

The type and level of follow-up care you will be provided will depend upon your individual requirements and the type of treatment you received. We will instruct you on the precise home care practice you will need to perform during the next couple of weeks. At the Lung Institute, we keep close track of our patients’ progress to ensure that their recovery is in line with protocol, and we keep track of our patients’ breathing and everyday physical capabilities before and after treatment. If necessary, we also customize a medication regimen to aid in recovery.


If you would like to find out more about our available treatment options, please contact one of our patient care coordinators today at (800) 729-3065 to schedule a free consultation.

* Every patient is given a Patient Satisfaction Survey shortly after treatment. Responses to the 11-question survey are aggregated to determine patient satisfaction with the delivery of treatment.

^ Quality of Life Survey data measured the patient’s self-assessed quality of life and measurable quality of improvement at three months.

All claims made regarding the efficacy of Lung Institute's treatments as they pertain to pulmonary conditions are based solely on anecdotal support collected by Lung Institute. Individual conditions, treatment and outcomes may vary and are not necessarily indicative of future results. Testimonial participation is voluntary. Lung Institute does not pay for or script patient testimonials.

As required by Texas state law, the Lung Institute Dallas Clinic has received Institutional Review Board (IRB) approval from MaGil IRB, now Chesapeake IRB, which is fully accredited by the Association for the Accreditation of Human Research Protection Program (AAHRPP), for research protocols and procedures. The Lung Institute has implemented these IRB approved standards at all of its clinics nationwide. Approval indicates that we follow rigorous standards for ethics, quality, and protections for human research.

Each patient is different. Results may vary.